Shipping policy

Shipping & Delivery Policy

The Tattoo Flash Vault

Effective Date: October 14, 2026

At The Tattoo Flash Vault, we strive to ensure every order is carefully produced, packaged, and delivered. We offer tattoo-inspired artwork, prints, canvas wall art, apparel, merchandise, and digital downloads.

Please review our Shipping & Delivery Policy before placing an order.

1. Order Processing and Production

Most physical products sold by The Tattoo Flash Vault are made to order through third-party print-on-demand fulfillment providers.

Production generally begins after an order has been accepted and payment has been successfully processed.

Because products are manufactured individually, processing and production times may vary depending on:

Product type and availability.
Printing and manufacturing requirements.
Fulfillment provider capacity.
Seasonal demand and holidays.
Production facility location.

Estimated production times may be displayed on individual product pages or during checkout.

Production time and shipping time are separate. The estimated total delivery time includes both the time required to manufacture the product and the time required to transport it to the customer.

We do not guarantee specific production or delivery dates unless expressly stated.

2. Shipping Destinations

The Tattoo Flash Vault offers international shipping to supported destinations worldwide.

Shipping availability depends on the product, fulfillment provider, carrier restrictions, and applicable laws.

Not every product is available for delivery to every country or region.

If a destination is unavailable, shipping options may not appear during checkout.

We reserve the right to restrict shipments to locations where delivery is unavailable, prohibited, or impractical.

If an order cannot be fulfilled or shipped, we will contact the customer and provide an appropriate refund or other resolution.

3. Shipping Rates

Shipping charges are calculated and displayed during checkout, based on factors that may include:

Shipping destination.
Product type and quantity.
Package size and weight.
Fulfillment location.
Selected shipping method.
Applicable carrier rates.

Customers will have the opportunity to review applicable shipping charges before completing their purchase.

Shipping fees may vary between products, even when purchased in the same order.

Any applicable free shipping offers, promotional rates, or shipping discounts will be subject to the conditions disclosed with the offer.

4. Estimated Delivery Times

Delivery estimates depend on the destination, product, shipping method, and fulfillment provider.

Estimated delivery dates are provided for informational purposes unless expressly guaranteed.

Actual delivery times may be affected by:

Production delays.
Carrier processing and transportation.
Customs clearance.
Weather conditions.
Public holidays.
High shipping volumes.
Remote delivery locations.
Events outside our reasonable control.

Customers should consider potential production and transportation delays when ordering products for specific occasions.

We cannot guarantee delivery by a particular date unless that guarantee is expressly offered.

Nothing in this section limits statutory rights concerning delayed or undelivered orders.

5. Multiple Shipments

Orders containing multiple products may be fulfilled by different production facilities or shipping partners.

As a result:

Products may arrive in separate packages.
Packages may ship on different dates.
Different carriers may be used.
Separate tracking numbers may be provided.

Receiving only part of an order does not necessarily mean that the remaining items are missing.

Customers should review their shipment notifications and tracking information for updates.

6. Order Tracking

Where tracking is available, customers will receive shipping confirmation and tracking information through the contact details provided during checkout.

Tracking information may take time to become active after a shipping label has been created.

Some shipping methods or destinations may have limited tracking availability.

Customers may contact us if tracking information appears incorrect or has not updated for an extended period.

7. International Shipping, Customs, and Import Duties

International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, customers are responsible for applicable import-related charges that are not included in the purchase price.

These charges are determined by local authorities and may vary by country.

The Tattoo Flash Vault does not control customs processing times or fees assessed by government authorities or shipping intermediaries.

Customers are responsible for complying with applicable import regulations.

If an international shipment is delayed or held by customs, customers may be required to provide additional information or pay applicable charges.

Any refunds or remedies relating to customs-related delivery problems remain subject to applicable consumer protection laws.

8. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information during checkout.

Please verify:

Recipient name.
Street address and unit number.
City and postal or ZIP code.
Province, state, or region.
Country.
Contact information where required for delivery.

If an incorrect or incomplete address is provided, delivery may be delayed, unsuccessful, or returned to the sender.

Customers should contact us immediately if they discover an address error.

Address changes cannot be guaranteed after an order has entered production or shipment processing.

Where legally permitted, additional shipping or replacement costs resulting from customer-provided address errors may be the customer's responsibility.

If an address error is caused by The Tattoo Flash Vault or our fulfillment partners, we will take responsibility for correcting the issue.

9. Lost or Missing Packages

If an order has not arrived within the estimated delivery period, customers should contact us so we can investigate.

We may review tracking records and contact the fulfillment provider or shipping carrier to determine the shipment's status.

If a shipment is confirmed lost in transit, we will arrange an appropriate replacement, refund, or other remedy.

A package being marked as delivered does not automatically resolve every delivery dispute.

Claims involving missing packages may require reasonable investigation, including confirmation of the delivery address, carrier records, and available proof of delivery.

We will assess these claims fairly and in accordance with applicable law.

10. Damaged Products and Shipping Damage

If a product arrives damaged, defective, or incorrect, customers should contact The Tattoo Flash Vault within 7 calendar days of receiving the order.

Please provide:

Your order number.
A description of the damage or issue.
Clear photographs showing the affected product.
Photographs of the shipping packaging, if available and relevant.

We will review the claim and determine an appropriate resolution, which may include a replacement, refund, or another remedy.

Customers will not be charged additional shipping fees for replacements resulting from verified manufacturing errors or shipping damage.

The 7-day reporting period applies to our standard voluntary claims process and does not restrict statutory consumer guarantees, warranties, or other mandatory legal rights.

For additional information, please review our Return & Refund Policy.

11. Returned or Undeliverable Packages

Packages may be returned to a fulfillment facility because of:

Incorrect or incomplete shipping information.
Repeated unsuccessful delivery attempts.
Failure to collect a package when required.
Refusal to pay applicable import charges.
Other delivery restrictions.

If a package is returned, we will review the circumstances and available options.

Where legally permitted, customers may be responsible for additional shipping or replacement costs arising from circumstances within their control.

Returned products are not automatically eligible for refunds, particularly when they are made to order.

However, this provision does not limit mandatory refund, cancellation, or delivery rights.

12. Order Changes and Cancellations

Because physical products are generally made to order, production may begin shortly after purchase.

Customers should contact us as soon as possible if they need to request an order modification or cancellation.

We may be able to accommodate changes before production begins, but cannot guarantee that changes will be possible.

Once production begins, voluntary cancellations or modifications are generally unavailable.

Once an order has shipped, shipping addresses and delivery methods may no longer be changeable.

Applicable statutory cancellation rights remain unaffected.

13. Digital Product Delivery

Digital artwork purchases do not require physical shipping.

Digital products are generally delivered electronically through a download link, email, customer account, or another designated digital delivery method.

No physical shipping charges apply to digital-only orders.

Customers are responsible for providing accurate contact information and reviewing the file formats listed in the product description.

If a download link is missing, inaccessible, expired, or not functioning correctly, please contact us for assistance.

We will make reasonable efforts to restore access or provide a replacement download.

Digital products are subject to our Terms of Service, Digital Artwork Licensing provisions, and Return & Refund Policy.

14. Delays and Circumstances Beyond Our Control

Certain events may affect production and delivery, including natural disasters, severe weather, transportation interruptions, customs restrictions, labor disruptions, public emergencies, and other circumstances outside our reasonable control.

We will make reasonable efforts to address affected orders and communicate significant known delays.

These circumstances do not automatically eliminate our obligations to provide goods, refunds, or other remedies required by applicable law.

15. Consumer Protection Rights

Nothing in this Shipping & Delivery Policy excludes, restricts, or modifies any statutory consumer guarantee, delivery obligation, cancellation right, warranty, or other protection that cannot legally be excluded.

Where applicable law provides greater protections than this policy, those legal protections will prevail.